CMC Markets Support Services

We're Supporting You at Every Turn

At CMC Markets, your achievement is our top priority. Our dedicated staff is ready to assist you with any questions or obstacles you encounter, ensuring a smooth and pleasant trading experience.

Contact Us for Support

Various Methods to Contact Us

Live Chat

24/7 assistance available through the CMC Markets platform.

Connect Now!

Email Support

Thorough support for common inquiries. Responses within one business day.

Send Email

Phone Support

Prompt assistance for pressing or intricate inquiries. Accessible Monday to Friday, 9 AM – 6 PM (EST).

Call Now

Social Media

Connect with us on Instagram, TikTok, and YouTube for up-to-date information and support.

Follow Us

Help Center

Comprehensive selection of resources, insights, and tutorials.

Access Support Hub

Community Forum

Engage with fellow investors, share knowledge, and discover answers to common questions.

Join the Community Now

When You Can Connect With Us

Live Chat

24/7

Always here for quick support.

Email Support

Consistent quality assurance

Swift replies on weekdays

Phone Support

Available weekdays only

9 AM – 6 PM (BST)

Help Center

Always available

Receive assistance at your convenience

Support is Easy

1. Log In

Access your CMC Markets account by going to the CMC Markets website and entering your login details.

2. Explore Help Center

Explore the "Help" or "Assistance" area usually located at the footer or in the main navigation menu.

3. Choose Contact Method

Select from live chat, email, phone support, or make use of self-service options as you prefer.

4. Provide Details

For assistance, kindly share your account details along with the specific nature of your inquiry or concern.

Navigate Choices Independently

Help Center

Explore our extensive resource hub for in-depth tutorials and learning resources.

Access Resource

FAQs

Explore quick solutions to frequent questions regarding CMC Markets's offerings.

Access Resource

Video Tutorials

Explore in-depth video guides to uncover the features of CMC Markets.

Access Resource

Community Forums

Engage with fellow investors to exchange insights within our network.

Access Resource

Enhance Your Journey with Our Support

Be Concise: Briefly outline your concern, mentioning any specific information or notifications encountered.

Gather account details: Supply necessary information and /images if required to help the support team address your concern.

Choose the Optimal Approach: Use live chat for quick help and email for detailed inquiries.

Visit the FAQs: Locate solutions swiftly before contacting customer service.

Prepare Your Resources: Ensure you possess your account information, transaction references, and any pertinent /images before reaching out to customer service.

If you have not gotten a timely reply, please reach out to support once more via this or another method.

Common Inquiries

Account Issues

Difficulties with account access, changing passwords, and updating user settings on the site.

Trading Problems

Concerns about order execution, trading alternatives, leverage configurations, and error occurrences.

Payment Methods Offered

Questions about funding methods, withdrawal processes, fees, and transaction notifications.

Technical Glitches

Frequent outages, software issues, and various technical difficulties faced when utilizing CMC Markets.

Security Concerns

Concerns about account safety, unusual activity, and safeguarding personal data.

Collaborative Trading and Asset Management

Assistance with leveraging social trading platforms, managing copy trading activities, and evaluating investment results.
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